Terms and Conditions

Effective Date: 1 December, 2024

1.  Introduction These Terms and Conditions govern the use of the website secretfruit.co.uk operated by SECRET FRUIT COMMUNITY LTD, a company registered in the United Kingdom with registration number 16075240 and located at 3 Cropedy Walk, Daventry, NN11 8BA. By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Site.
2. Products and Services We offer fresh fruit and fruit box delivery services through this Site. The descriptions, prices, and availability of the products are subject to change without notice. We make every effort to display accurate information, but we do not guarantee the completeness, reliability, or accuracy of the content.
3. Account Registration To place an order, you may be required to create an account on our Site. You agree to provide accurate, current, and complete information during the registration process and to update your account information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Orders and Payments By placing an order on our Site, you agree to pay the listed price for the products, including any applicable taxes and shipping fees. We accept payment via credit/debit card and other methods as outlined on the Site. We reserve the right to cancel or refuse orders if payment is not successfully processed or if there is any other issue with the order.
5. Delivery We offer delivery within the United Kingdom. Delivery times are estimated and may vary depending on your location. We are not responsible for delays caused by third-party delivery services or circumstances beyond our control. All risk in the products will pass to you once the items are delivered.
6.  Returns and Refunds We strive to ensure customer satisfaction. If you receive a product that is damaged or defective, please contact us within 7 days of receiving the order. We will offer a refund or replacement in accordance with our return policy. Perishable items may not be eligible for returns.
7. Limitation of Liability To the fullest extent permitted by law, SECRET FRUIT COMMUNITY LTD will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability in any case will be limited to the amount you paid for the product or service in question.
8. Privacy Policy Your privacy is important to us. By using our Site, you agree to the collection and use of personal information as described in our Privacy Policy.
9. Changes to Terms We reserve the right to update or revise these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes acceptance of the updated Terms.
10. Governing Law These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom